For Consumers

Insurance Fair Conduct Act (IFCA) laws and rules

The statute references below all link to the Washington state Legislature website (leg.wa.gov).

Laws and rules regarding the Insurance Fair Conduct Act (IFCA)

RCW

Topic

RCW 48.30.010

Unfair practices in general - Remedies and penalties

RCW 48.30.015

Unreasonable denial of a claim for coverage or payment of benefits

WAC 284-30-330

Specific unfair claims settlement practices defined

WAC 284-30-350

Misrepresentation of policy provisions

WAC 284-30-360

Standards for the insurer to acknowledge pertinent communications

WAC 284-30-370

Standards for prompt investigation of a claim

WAC 284-30-380

Settlement standards applicable to all insurers